I. Policy Scope
Skanda Integrated Services Private Limited is dedicated to protecting
your personal Information and will make every reasonable effort to
handle collected Information appropriately. This Privacy Policy (“Policy”)
describes how Skanda Integrated Services Private Limited
(“Tenantverify.in” or “we” or “our”) treats Information collected or
provided in connection with an end user’s (“you” or “user” or “client”) use
of Tenantverify.in products and background screening services (the
“Services “). This privacy statement covers the data collected by
Tenantverify.in. By accessing, using or by providing data directly to
Tenantverify.in you accept and agree to Tenantverify.in’s Privacy Policy.
We are committed to protecting privacy and information provided by end
users to enable Tenantverify.in to complete its Services. This Privacy
Policy sets forth Tenantverify.in policy with respect to Personally
Identifiable Information (“PII”), Sensitive Personal Information (“SPI”),
High risk, special category data and certain other information that is
collected from users visiting the site.
This Policy has been drafted in accordance with the provisions of the
Information Technology Act, 2000 and the Rules thereunder, including,
without prejudice to the generality of the foregoing, the Information
Technology “Reasonable security practices and procedures and
sensitive personal data or information” Rules 2011. Your use of and
interaction with Tenantverify.in online portals constitutes your
unconditional acceptance of the practices described in this privacy
policy, as they may be modified from time to time. If you do not agree
with and accept all of the practices described in this privacy policy, you
may refrain from using Tenantverify.in’s website/online portals and/or
providing or submitting Personally Identifiable Information (“PII”) &
Sensitive Personal Information (“SPI”) by means of or while using
Tenantverify.in’s website/online portals. By providing personal
information to us, you consent to our collection, use and disclosure of
your personal information for a period of 1 years, in accordance with this
privacy policy.
Tenantverify.in Privacy Policy applies to all of the services offered by
Skanda Integrated Services Private Limited including services offered
on the websites/online portals. The Policy applies to all the Clients,
Vendors, Employees, Directors and such other stakeholders who are
associated with Tenantverify.in directly, indirectly or otherwise.
II. Policy Changes
We reserve the right to modify Tenantverify.in’s privacy policy at any
time which will be published on our website If we make material changes
to this privacy policy, we will notify the same by means of a notice on our
home page. By continuing to use our service after notice of changes
have been published on the website, the Client is deemed to be
consenting to the changes.
III. Policy Content
We reserve the right to modify Tenantverify.in’s privacy policy at any
time which will be published on our website If we make material changes
to this privacy policy, we will notify the same by means of a notice on our
home page. By continuing to use our service after notice of changes
have been published on the website, the Client is deemed to be
consenting to the changes.
This policy seeks to answer questions you may have about the Services
and Tenantverify.in information practices.
i. What information we collect and why we collect it
ii. How we share and use that information
iii. General Exceptions
iv. Consent and Update of Records
v. Services regarding tracking, analytics and email
communications
vi. Security and Compliance with regulatory authorities
vii. How we protect your information
viii. Where is the information processed or stored?
ix. Who can use the services?
x. Data Protection Officer
IV. Information we collect
Personally Identifiable Information
Personally Identifying Information (“PII”) of a person means such
information that can potentially identify you, such as your name, date of
birth and address. It does not include anonymized, aggregate or
statistical information.
Personally Identifying Information that we collect and hold about an
individual will vary depending upon the background checks required by
the Client and the information the individual supplies to us. Personally
Identifiable Information and Sensitive Personal Information or Data (SPI)
shall have the same meaning as defined under The Information
Technology Act, 2000 read with Rules along with the amendments made
thereunder.
Tenantverify.in does not collect any Sensitive Personal Data or
Information, without due notification to you and without your consent
unless it is mandated by law. We recognize the importance of PII and
SPI provided to us with respect to privacy issues and confidentiality of
the PII and SPI. Therefore, we collect and deal with PII and SPI in
accordance with the privacy legislations in India/ other legislations and
this Privacy Policy (as amended from time to time).
Personally Identifiable Information about an individual that we may
collect and hold includes name, age, date of birth, employment history,
reference information, education, professional qualifications, residency,
sanctions, immigration status, claims, judgments, insolvency, current
and previous directorships, character, personal reputation, and such
other checks and enquiries as the client considers necessary to verify
information provided by an individual.
From clients we may collect company address and the name, email and
phone number of any system users.
From clients and individuals, we may collect information related to
conducting a background check, payment details.
From the sources of our background checks we may collect the name
and job title of the person who supplied us with the information.
We recognize the importance of privacy issues and respect the
confidentiality of the Personally Identifying Information individuals or
clients provide to us. We will collect and deal with Personally Identifying
Information in accordance with the local laws and this Privacy Policy (all
as amended from time to time).
How do we collect information?
In order to process and verify information for a client’s request, the client
and Tenantverify.in may collect an individual’s Personally Identifying
Information directly from the individual. We may also collect information
which the client provides directly through their client portal access or
usage of our applicant portal, wherein clients/applicant upload
applicant’s details on the portal and access is given to Tenantverify.in
Users. We collect information to provide better services to all in the
following ways:
a) Information given to us.
i.Clients: If client want to use the services to screen applicants we
may collect the following information including, but not limited to:
-Account creation information, including client name, email address
-Contact information such as address and phone number;
-Corporate and individual applicable license information not limited
to Driver license, doctor’s license
-If client is an employer, employee identification number
ii.Applicants: If applicant directly provide us details who will be the
subject of a screening or background check, we may collect the
following information including, but not limited to:
-Account creation information, including full name, e-mail address;
-Contact information, including phone number and address;
-Identity verification information, including identity number and date
of birth; and
-Additional information or supporting documentation submitted or
upload regarding identity, background, query;
-Examples include an uploaded picture, a driver’s license, or
education qualification document
We may use the Personally Identifiable Information (“PII”) & Sensitive
Personal Information ("SPI"), documents and any responses an
individual or third party reference has provided to us for verification of
an individual’s personal and other information, to collect additional
Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI"), and to conduct public court record searches.
Example of sources include, but are not limited to, government
agencies, law enforcement bodies, publicly available records, public
registries, court or tribunal records, insolvency registers, educational
institutions, current and/or previous employers, and regulatory and
licensing bodies.
b) Information used by Tenantverify.in.
We collect information for conduct and delivery of services contracted by
our client or applicants. Tenantverify.in may collect this information via
online request through email, this information includes:
i. Candidate Information: Skanda Integrated Services Private
Limited may use (only with permission) this information to provide its
client with background check information & additional information
regarding products and services.
• verify applicant identity;
• conduct background checks bases upon information provide by
client;
• conduct quality assurance checks;
• investigate disputes; or
• provide certain communications, including adverse action notices.
• contact client regarding their use of the Services;
• send client communications regarding updates or modifications to
the services.
Tenantverify.in obtains client’s consent to use, transfer or store the
information only for its legitimate business purpose. Such information
shall be stored, processed and retained in the Tenantverify.in
database to be used only for the legitimate business purposes as
mentioned in this privacy policy as amended from time to time.
V. Information we share
We do not share Personal Identifiable Information with companies,
organizations and individuals outside of Tenantverify.in unless one of the
following circumstances applies.
• With client and applicant consent
We will share applicant Information with companies, organizations or
individuals outside of Tenantverify.in for employment services when
we have client consent to do so.
• For external processing
For conduct of background reports that may arise during the course of
the verification service. Tenantverify.in may use researchers & third
party service Providers, whom Tenantverify.in may provide access to
client information to select third parties who perform services on our
behalf. These third parties provide a variety of services to us, including
without limitation conducting components of background checks,
billing, fulfilment, data storage, analysis and processing, identity
verification, fraud, accounting, auditing, and legal services.
• For legal reasons
We will share Personally Identifiable Information (“PII”) & Sensitive
Personal Information ("SPI") /data with companies, organizations or
individuals outside of Tenantverify.in if we have a good-faith belief that
access, use, preservation or disclosure of the information is
reasonably necessary to:
• Meet any applicable law, regulation, legal process or enforceable
governmental request.
• Enforce applicable Terms of Service, including investigation of
potential violations.
• Detect, prevent, or otherwise address fraud, security or technical
issues.
• Protect against harm to the rights, property or safety of
Tenantverify.in, our users or the public as required or permitted by
law.
• General visitors:
We do not store cookies to track website
activity.
Data Retention: Tenantverify.in retains Personally Identifiable
Information (“PII”) & Sensitive Personal Information ("SPI") as
needed to provide services or product information, respond to
inquiries, or as required by contractual obligation such as Client –
Tenantverify.in contracts, statutory or other legal obligations. All
Client Information is stored/ Retained digitally.
Data Retention is defined as the maintenance of data in a production or
live environment which can be accessed by an authorized user in the
ordinary course of business. For the avoidance of doubt, data used in
staging, development, and testing or draft versions of data shall not be
retained beyond their active use period, nor copied into production or
live environments.
The retention period of Tenantverify.in data shall be an active use period
of five years unless an exception has been obtained from client in a
documented/stated expression – permitting a longer or shorter active use
period by the division responsible for creating, using, processing,
disclosing storing and destroying the data or as directed by client
contracts.
Tenantverify.in data may be classified into paper data such as contracts
or hard drives on servers namely the ……… production servers and the
……….. backup servers. After active use has expired and according to
appropriate exceptions, data shall be archived until the data is
destroyed. For the purposes of enforcing retention in accordance with
this policy, each function is responsible for the data it creates, uses,
stores, processes and destroys
VI. General Exceptions
If we are required to intercept, disclose, monitor and/or store client
Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI"):
• by law;
• to conduct our business;
• to secure our systems; or
• to enforce our own rights, we will do so in the manner as prescribed
by law.
• National security.
Such interception, disclosure, monitoring and storage may take place. In
that case, we will not be liable for any third party damages howsoever
arising from such interception, disclosure, monitoring and storage. In
order to ensure that all our users comply with the User Agreement or
Terms of Use of the Tenantverify.in platform or application, we may
monitor Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI") to the extent that this may be required to determine
compliance and/or to identify instances of non-compliance. To ensure
that the security and integrity of our Services is safeguarded, we may
monitor Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI"). This monitoring may include (without limitation) the
filtering of incoming and outgoing electronic data messages to identify,
limit and/or prevent the transmission of spam, viruses and/or unlawful,
defamatory, obscene or otherwise undesirable material or content. We
may under certain circumstances procure an element of the Services
from a third party service provider. To the extent that it may be
necessary, and solely for the purposes of providing the Service to client,
Client are deemed to be in agreement of disclosure to such third party of
their Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI") that may be necessary for the procurement of
services from the third party.
VII. Update Records
Clients should promptly update their contact information pursuant to a
change or inaccuracy of such information, with their customers/employer
or may contact us on their behalf. Applicants may review, access, and
change certain account information such as email address, phone
number and mailing address via the applicant portal on the services.
Requests to change certain other information, such as identity numbers,
may require verification before the change is accepted.. Applicants can
dispute background check reports through the applicant portal/ or by
directly contacting their employer/customer (requestor), which is
accessible through the Services.
Once a Customer, such as an employer, has received a background
check report, Skanda Integrated Services Private Limited does not
control the customer’s retention of such information.
Our policy is to retain Personally Identifiable Information (“PII”) &
Sensitive Personal Information ("SPI") only as long as reasonably
necessary to provide the Services or as otherwise required for legal
compliance purposes. For instance, we may retain information, including
information from closed accounts, in order to comply with the law,
prevent fraud, collect any fees owed, resolve disputes, troubleshoot
problems, assist with any investigations of any user, enforce our Terms
of Use, and/or for any other purposes otherwise permitted by law that we
deem necessary in our sole discretion.
Tenantverify.in will be unable to proceed with the provision of services to
Clients in the absence of necessary permissions or consent from the
individual subject to the background check.
IX. Choices regarding online tracking, analytics and email
communications
Tenantverify.in may send periodic promotional or informational emails to
its Clients. Clients may opt out of such communications by connecting
with their concerned account manager or sending an email to
Tenantverify.in (please see last section for contact email id). Please note
that it may take up to 15 business days for us to process opt-out
requests. If client opts out of receiving emails about recommendations or
other information we think may interest them, we may still send emails
about clients account or any services that have been requested or
received from us.
X. Security and Confidentiality
Tenantverify.in strives to protect Personally Identifiable Information
(“PII”) & Sensitive Personal Information ("SPI") that we collect, maintain
and disclose through the use of reasonable administrative, physical and
technical safeguards. Our products and/or services online are
transmitted through a Secure Socket Layer (SSL) transmission, which is
a protocol for establishing a secure connection for transmission of
Personally Identifiable Information (“PII”) & Sensitive Personal
Information ("SPI").
Tenantverify.in has also employed security protocols and measures to
ensure confidentiality and protection of Personally Identifiable
Information (“PII”) & Sensitive Personal Information ("SPI"), in order to
avert unauthorized access or alteration as well as unlawful disclosure of
the collected information. These measures include internal and external
firewalls, physical security and technological security measures, as well
as encryption of certain information and password protection for account
information. Ergo, our security program is designed to: (1) ensure the
security and confidentiality of personal identifiable information that may
include Pan Number, Aadhar Card Number etc.;(2) protect against any
anticipated threats or hazards to the security or integrity of the
information; and (3) protect against unauthorized access, use, alteration,
or unlawful disclosure of the information that could result in substantial
harm or inconvenience to any individual.
XI. Compliance and cooperation with regulatory authorities
Tenantverify.in ensures We regularly review our compliance with our
Policy. We also adhere to regulatory framework adherence to
Information Technology, Privacy and Data Protection legislations
applicable in India.
XIII. Information processing or stored
For the purposes of processing or storing information, Tenantverify.in
employs servers installed in its facility located in Bengaluru, India. Our
servers reside in a reasonably secure environment. We constantly strive
to protected our servers from unauthorized access, natural disaster, fire
or other compromising conditions. Tenantverify.in uses servers located
in facility in Bengaluru, India. Additionally, Tenantverify.in may engage
with its partners or affiliates located in India in order to store and process
information for the purposes of backup or retention, as the case may be.
By using our services, Clients consent to transmit data to sources for
verification that may be within India or outside India. Tenantverify.in
ensures safe data transmission and handling.
XIII. International – Onward Transfer of Personal Identifiable
Information
We may disclose Personally Identifiable Information (“PII”) & Sensitive
Personal Information ("SPI") for the purposes of conducting our services
to overseas recipients. The circumstances of disclosure may be as
follows: –
We may need to disclose an individual’s Personally Identifiable
Information overseas in order to carry out background checks. For
example, if an individual lived, studied or worked overseas, we may
need to disclose that individuals Personally Identifiable Information
(“PII”) & Sensitive Personal Information ("SPI") to obtain data from
sources, employers, third party reference or education institutes.
Disclosures of this kind may be to any country in the world, depending
upon the nature and scope of work to be carried, and where the
candidate’s data resides.
We may also disclose an individual’s Personally Identifiable Information
(“PII”) & Sensitive Personal Information ("SPI") to related bodies for
purposes including operations, processing of background report or make
it accessible to law enforcement and national security authorities in
India, upon receipt of authorization letter, notice, warrants or legal
mandate
XIV. Information from Children
Tenantverify.in background verification is not directed to children under
the age of 18 as per the local legal requirement of the country, and we
do not knowingly collect personally identifiable information from children
under the age of 18. If we learn that we have collected personally
identifiable information of a child under the age of 18, we will take
reasonable steps to delete such information from our files as soon as is
practicable.
Please contact us at hello@tenantverify.in if you believe we have any
information from or about a child under the age of 18.
XV. Grievance Officer/Privacy protection officer
As required under The Information Technology Act of India, the name
and contact details of the Data Protection Officer are as provided below:
Name: Anuj Jain
Email: hello@tenantverify.in
Phone Number: 080-49564156
Address: Skanda Integrated Services Private Limited 006 Buildwell
Homes, Borewell Road , Nallurahalli, Whitefield, Bengaluru 560066
Karnataka
The DPO is designated exclusively for addressing discrepancies and
privacy of data providers with respect to processing of information in a
time bound manner. Please do NOT use the contact information for login
issues for any portal of Tenantverify.in.